Betting Rules

General betting conditions

By opening an account or placing a wager with Kaboom Casino, you confirm that you have read and understood the rules that apply to your activity. You also confirm that you are legally permitted to use online gambling services in the place where you are located. It is your responsibility to comply with all laws and requirements that apply to you.

You must provide accurate, current and complete information when creating and maintaining your account. An account must be used only by the registered account holder. You must keep your login details, payment information and other account credentials secure, and you should notify Kaboom Casino through the available support channels if you believe that someone else has accessed your account.

A person must not create or operate more than one account unless Kaboom Casino has expressly authorised this. Accounts must not be created in another person’s name, used on behalf of another person, or used to disguise the identity of the person placing wagers. Kaboom Casino may carry out identity, age, location, payment and security checks before or after an account is used.

You must be of the minimum legal age required to participate in online gambling in your location. Underage gambling is not permitted. Kaboom Casino may suspend an account, cancel activity or restrict access where age, identity, location or account ownership cannot be verified.

• Wagers must be placed through the approved website or platform and from your own account.
• You must check the selected game, stake, wager details and any applicable conditions before confirming a bet.
• A wager is generally treated as accepted only when it has been recorded by the platform and a confirmation or transaction record is available.
• Attempted, incomplete or declined transactions do not create a valid wager unless the platform records otherwise.
• You must not use the service for unlawful activity, fraud, money laundering, collusion, manipulation or any other dishonest purpose.

The rules shown for a particular game may contain additional requirements, including the objective of the game, available wager options, game mechanics, result determination and settlement method. If a game-specific rule differs from a general statement on this page, the game-specific rule will generally apply to that game, subject to the governing Terms and Conditions.

You are responsible for ensuring that your device, internet connection and software are suitable for using the service. You should review the information displayed before placing a wager and avoid using the platform if you are distracted, impaired or unable to make decisions clearly.

Placing and settling wagers

You are responsible for reviewing every wager before confirming it. This includes checking the game selected, the amount staked, any multiplier or feature selected, and whether the wager is intended to be placed with available funds. Once a wager has been accepted, it will normally be final and cannot be changed, cancelled or withdrawn by the player, except where a correction, cancellation or refund is required under the applicable rules or law.

The available balance shown in your account may include different types of funds, such as deposited funds, winnings or promotional value. The order in which funds are used, and any conditions attached to a particular balance, may be explained in the relevant promotion or account terms. You should review those terms before placing a wager with promotional value.

Game results

Results are determined by the relevant game system, random number process or other approved method described in the game information. The result shown in the official game record or account history is the result used for settlement, subject to correction for an obvious error, technical fault or other circumstance covered by the Terms and Conditions.

Where a game displays a live result, animation, sound or other visual information, these features are provided for the playing experience. They do not replace the official result recorded by the platform. If a display is interrupted, delayed or different from the final account record, the official system record will generally be used.

Kaboom Casino may correct a settlement where a wager has been accepted, paid or displayed because of a technical error, human error, system failure, incorrect game data or other obvious mistake. Where a correction affects your account, the relevant transaction history may be adjusted. If an error has resulted in a payment or credit that you were not entitled to receive, the amount may be recovered or offset in accordance with the applicable terms.

Interrupted games and technical issues

Internet connections, devices, software and payment services can sometimes fail or become unavailable. You should not repeatedly submit a wager if the result or transaction status is unclear. First check your account history and available balance. A wager that was accepted before an interruption may remain valid, while an unrecorded wager may not be recognised.

If a game is interrupted after a wager has been accepted, the outcome will be handled under the game’s rules and the platform’s technical procedures. In some circumstances, the game may resume, the result may be settled from the official record, or the wager may be cancelled and treated in accordance with the applicable rules. Use the support options available on the website if your transaction history does not appear correct.

Account and transaction records

Your account history may show deposits, wagers, wins, losses, adjustments and other transactions. You should review these records regularly and raise any apparent error promptly. Records maintained by the platform will generally be treated as evidence of the transactions made through the account, unless you can demonstrate that they are inaccurate.

A wager may be settled as a win, loss, refund, void or other result depending on the relevant game rules and the circumstances of the transaction. Any displayed balance should be checked alongside the transaction history, as pending or corrected transactions may affect the balance shown.

Promotions, payments and prohibited conduct

Promotions, bonuses, free-play offers or other incentives may be subject to separate terms. Those terms can include eligibility requirements, qualifying games, wagering conditions, expiry periods, maximum or minimum amounts and restrictions on withdrawals. A promotional offer does not change these Betting Rules unless its specific terms clearly say so.

You must use an approved payment method in your own name unless another arrangement has been expressly permitted. Kaboom Casino may request documents or information to confirm ownership of a payment method, the source of funds or the purpose of transactions. Deposits and withdrawals may be reviewed before they are processed, and access to funds may be restricted while required checks are completed.

You are responsible for checking the amount and status of each deposit or withdrawal. Do not assume that a payment has been completed solely because a request has been submitted. A transaction may remain pending, be declined, be reversed or require additional checks. The status shown in your account and any relevant transaction record should be used when assessing whether funds are available.

You must not attempt to gain an unfair advantage or interfere with the operation of the website. Prohibited conduct may include using bots, automated software, prohibited devices, stolen payment details, multiple accounts, collusion, exploiting a software fault, manipulating game results or attempting to bypass responsible gambling controls.

• Do not place wagers using money that belongs to another person without permission.
• Do not allow another person to access or operate your account.
• Do not try to conceal the source of funds or the true identity of an account user.
• Do not use the service if you are subject to a self-exclusion, account restriction or legal prohibition.
• Do not report a valid transaction as unauthorised merely because the result was not what you expected.
• Do not interfere with game software, website security, account controls or transaction processes.

Where prohibited conduct, suspicious activity, an account breach or a serious rule violation is identified, Kaboom Casino may take appropriate action under its Terms and Conditions. This may include refusing a wager, suspending or closing an account, withholding activity connected with an investigation, correcting transactions or referring information to an authorised body where required.

If an account is closed or restricted, you must not attempt to open another account or continue playing through another person’s account. Any decision about account access, transactions or funds will be handled under the applicable Terms and Conditions and relevant legal requirements.

Responsible gambling, complaints and changes

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and only wager amounts you can afford to lose. Keep track of the time and money you spend, take regular breaks and avoid gambling when you are upset, tired, under the influence of alcohol or affected by another substance.

• Set personal deposit, spending or session limits where those tools are available.
• Use a time-out or self-exclusion option if you want to stop playing for a period or permanently.
• Do not chase losses or increase stakes to try to recover money.
• Ask for help if gambling is affecting your finances, relationships, work or wellbeing.
• Keep gambling separate from essential household expenses and other financial commitments.
• Avoid borrowing money or selling belongings to fund gambling.
• Consider taking a break if gambling no longer feels enjoyable or controlled.

If you have a question about a wager, account transaction or game result, review the relevant game information and transaction history first. If the issue remains unresolved, raise it through the support or complaints process available on the Kaboom Casino website. Include enough information for the matter to be investigated, such as the account details requested through the secure process, the date and time of the transaction, the game involved and a description of the concern. Do not send passwords or full payment details in an unsecured message.

Complaints are reviewed in accordance with the applicable internal process and legal requirements. You may be asked to provide further information or documents. A complaint does not automatically cancel or reverse a wager, and any disputed transaction will be assessed against the available account, game and system records.

Reviewing a disputed transaction

When reporting an issue, provide a clear explanation and identify the transaction or game concerned. You should keep any relevant confirmation messages, screenshots or account records. Kaboom Casino may review technical logs, game records, payment information and account activity when assessing a dispute. The outcome will depend on the available evidence and the rules that applied when the wager was placed.

These Betting Rules may be updated when the service, games, legal requirements or operating procedures change. The current version published on the website applies from the date stated or, where no date is shown, from publication. You should check this page and the applicable Terms and Conditions before continuing to use the service. If you do not agree with an updated rule, you should stop placing wagers and follow the available account closure or support process.

If any part of these rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. These rules are general information only and do not replace the full Terms and Conditions, game rules or responsible gambling information that apply to your use of Kaboom Casino.