Privacy Policy

Information we may collect

To provide an online casino service, Kaboom Casino may need to collect different types of information about players and website visitors. The information collected depends on how you use the website, which services you access and the choices you make. We try to collect information that is relevant to these purposes and avoid requesting information that is not reasonably needed.

Account and identity information

When you register or manage an account, we may handle details such as your name, date of birth, contact details, login information, account preferences and records of communications with support. We may also request information or documents needed to confirm your identity, age, eligibility or account ownership. Verification documents can include information shown on an identity document or other evidence requested through the website.

Payment and transaction information

We may handle records relating to deposits, withdrawals, wagers, winnings, account balances, bonuses where applicable and other transactions. Payment information may be processed through payment service providers. Depending on the payment method, we may receive payment status, partial payment details or transaction references rather than complete payment credentials. We do not suggest that players send payment information by ordinary email unless a secure process has been provided.

Technical and usage information

When you visit or use the website, technical information may be collected automatically. This can include your IP address, browser type, operating system, device details, language settings, general location information, pages viewed, approximate access times, referral information and interactions with website features. We may also receive information about errors, performance and security events so that the service can operate properly.

Information from other sources

We may receive information from service providers that support identity checks, payment processing, fraud prevention, security, customer support, analytics or website operations. We may also receive information when you contact us, report a problem, take part in a review or otherwise communicate with Kaboom Casino. We expect information obtained from other sources to be handled in accordance with this policy and applicable requirements.

How we use information

Information may be used to establish and operate your account, provide casino services, process transactions and respond to questions. It may also be used to understand how the website is used, improve functionality, maintain accurate records and communicate important service information. We do not treat marketing communications as a condition of using ordinary account services.

• Creating, administering and securing player accounts.
• Confirming identity, age, account ownership and other eligibility requirements.
• Processing deposits, withdrawals and other account transactions.
• Carrying out verification, anti-fraud, anti-money-laundering and security checks where applicable.
• Detecting suspicious, unauthorised or prohibited activity and protecting the website, players and service providers.
• Providing customer support, investigating complaints and keeping records of communications.
• Sending operational messages about accounts, transactions, security, service changes or important notices.
• Understanding website performance and improving the design, content and reliability of the service.
• Sending promotional communications where permitted and where you have not opted out or withdrawn consent.
• Meeting applicable legal, regulatory, tax, accounting and responsible gambling obligations.

Some processing may be necessary to provide a service you request, while other processing may be required to protect the platform or meet a legal obligation. Where marketing relies on consent, you can withdraw that consent at any time. Withdrawing marketing consent will not normally affect the delivery of essential account or security messages.

When information may be shared

Information may be shared with trusted providers that perform services on our behalf, such as payment processing, identity and age verification, fraud detection, hosting, information security, analytics, communications and customer support. These providers should only use information as needed to provide their services or meet their own legal obligations. Access is intended to be limited to information relevant to the service being performed.

Information may also be disclosed when reasonably necessary to protect rights, safety, property or the integrity of the website; to investigate suspected fraud or misuse; to enforce applicable terms; or to comply with a lawful request or other legal requirement. If the business or its services change through a restructuring, transfer or similar event, information may be handled as part of that process, subject to appropriate safeguards and applicable requirements.

Cookies and similar technologies

Kaboom Casino may use cookies and similar technologies to help the website function, remember selected settings, support account and security features, understand usage and improve the player experience. Cookies are small data files stored on a device by a website. Some are necessary for core features, while others may help with performance, analytics or communications.

Cookies may allow the website to recognise a browser during a session, maintain security controls, remember preferences or identify technical problems. Similar technologies may collect information about visits and interactions in a form that helps us assess website performance. The information collected through these technologies may be combined with account or transaction information where this is necessary for the purposes described in this policy.

You can manage or restrict cookies through your browser settings. Your browser may allow you to delete existing cookies, block some or all future cookies, or receive a warning before a cookie is stored. If you block cookies, some website functions may not work correctly or may become less convenient. Changing browser settings does not necessarily remove information that was collected before the change.

Your privacy rights and choices

Depending on your circumstances and applicable requirements, you may have rights in relation to the personal information held about you. These rights can include asking for access to your information, requesting correction of information that is inaccurate or incomplete, asking for deletion of information that no longer needs to be held, and withdrawing consent to marketing communications.

How to make a request

To exercise these rights or ask a privacy question, contact support@kaboomcasino.click. Please explain what you are requesting and provide enough information for us to understand the request. We may need to verify your identity before providing information or making changes, particularly where an account or financial records are involved. This helps protect players from unauthorised access.

1. For access, ask for a copy or description of the personal information associated with your account.
2. For correction, identify the information that is inaccurate and provide the correct details where appropriate.
3. For deletion, tell us which information you want removed and why you are making the request.
4. To withdraw marketing consent, state that you no longer wish to receive promotional communications. You may also use an unsubscribe option where one is included in a marketing message.

We will consider each request and respond in accordance with applicable requirements. A request may be limited or refused where providing the information would affect another person's privacy, create a security risk, interfere with fraud prevention, or conflict with a legal or operational obligation. If information must be retained, we will explain this in general terms where appropriate. Account closure or a marketing opt-out does not automatically remove every record connected with an account.

Marketing and communications

You may receive service messages needed to operate your account, confirm transactions, address security matters or communicate important changes. Promotional messages are separate from essential service communications. You can withdraw consent to marketing by contacting support@kaboomcasino.click or by following the unsubscribe instructions in the relevant message. It may take a reasonable time for an opt-out request to apply to all communications that have already been scheduled.

Security, retention and policy updates

Keeping information secure

We use reasonable administrative, technical and organisational measures designed to protect personal information from loss, misuse, unauthorised access, alteration or disclosure. These measures may include access controls, authentication procedures, monitoring, secure technology and staff or provider processes. No website, online account or method of transmission is completely secure, so players should use a unique password, keep login details confidential and contact support promptly if they suspect unauthorised activity.

Access to personal information is intended to be limited to people and providers who need it for a legitimate business, service, security or legal purpose. We may keep records of security events, verification activity, support requests and transactions so that issues can be investigated and obligations can be met.

How long information is kept

We keep information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment, transaction, security and communications records must be kept for a period required by law or applicable obligations even after an account is closed. Information may also be retained to resolve disputes, prevent fraud, enforce terms, maintain audit records or protect legal rights.

When information is no longer needed, it may be deleted, anonymised or securely disposed of. Backup copies and records held by service providers may take additional time to remove or may be retained in a restricted form until ordinary deletion processes apply.

Changes to this policy

This Privacy Policy may be updated when the website, services, information practices or applicable requirements change. The latest version published on the website will apply from the time it is made available, unless stated otherwise. Players should review this page from time to time. Where an update is significant, we may provide additional notice through the website or by using account contact details.

If you have a question about this Privacy Policy, want to exercise a privacy right or need help with a data request, contact support@kaboomcasino.click. We will use the information provided in that request to identify the relevant account or issue and to respond to you.